Shipping policy
At Emma Garden, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.
1. Where We Ship:
We currently ship to the United States.
2. Handling Time:
Orders are processed within 3–4 working days. If you place an order after 4:00 PM India Standard Time (GMT+05:30), we will process it on the next business day.
3. Transit Time:
Standard Shipping within the United States — once your order has shipped, it typically takes 5–10 business days in transit to arrive.
4. Total Delivery Time:
Handling and transit combined, the estimated total delivery time is approximately 8–14 business days from the date the order is placed.
5. Shipping Costs:
- Standard Delivery: Free
6. Tracking Your Order:
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
7. Contact Us:
If you have any questions about your shipping or order, just reach out to us at support@emmagarden.com. We usually get back to you within 24 business hours. Our support team is available Monday to Friday: 09:30 AM – 5:00 PM, to help you out.